Question 1

What is included in every Valiido plan?

Accepted Answer

Every plan includes AuditMagic, all ISMS policy templates, 1-Click examples, and 10+ built-in modules for risks, audits, vendors, assets, incidents, and more. You also get unlimited support by email and chat, without any ticket limits.

Question 2

What does Valiido cost?

Accepted Answer

Plans start at €149 per month, or €124 per month on a yearly plan, with 50 employees included as a flat rate. No setup fee, no consultants on the side, no per-document charges. The full breakdown is on the pricing page.

Question 3

How fast can I get started?

Accepted Answer

Instantly. After payment, you get immediate access to the full platform and can start working on your ISMS the same day.

Question 4

Which standards does Valiido support?

Accepted Answer

Valiido covers ISO® 27001 and VDA® ISA / TISAX®. All policies, examples, and modules map directly to the requirements of both standards and are kept in sync with the latest versions.

Question 5

How long does certification typically take?

Accepted Answer

Most teams using Valiido reach certification in 3 to 6 months, depending on company size, scope, and internal capacity. The structured guide takes you from setup to a passed audit, task by task.

Question 6

Do you provide ISO or TISAX® certification?

Accepted Answer

No. Valiido is software that helps you build and run your ISMS and prepare for the audit. Certification itself is issued by an accredited certification body, which we can recommend on request.

Question 7

Can TISAX® and ISO® 27001 audits be combined?

Accepted Answer

Yes. If you choose a certification body accredited for both, the audits can be performed together, which saves time and effort. Valiido is built so that one ISMS covers both standards.

Question 8

Can our team implement an ISMS on our own?

Accepted Answer

Absolutely. Valiido is designed for teams that want to run their ISMS in-house. The guided path, ready-made policies, and 1-Click examples replace the work that consultants would otherwise charge tens of thousands of euros for.

Question 9

Does Valiido cover both ISO® 27001 and TISAX®?

Accepted Answer

Yes. Every chapter, policy template, and example is mapped to the relevant ISO® 27001 controls and TISAX® questions in parallel. You implement once and the references for both standards are recorded automatically.

Question 10

Can I use Valiido for only one of the two standards?

Accepted Answer

Yes. Scope Valiido to ISO® 27001 or TISAX® alone and only the relevant chapters, controls, and policies render. Anything not in scope stays hidden.

Question 11

What happens when ISO® 27001 or TISAX® release a new version?

Accepted Answer

Valiido updates with the standard. New requirements appear as new tasks in the affected chapters, deprecated ones are marked, and your existing records get re-linked to the latest controls.

Question 12

Is AuditMagic an AI feature?

Accepted Answer

Yes. AuditMagic uses a Large Language Model (LLM) to read each object in your ISMS and rate it against Valiido best practices, ISO® 27001 and TISAX®. Every recommendation is written in plain English, one sentence per issue, and attached to the resource it belongs to.

Question 13

How accurate is it?

Accepted Answer

AuditMagic is built to flag, not to certify. The model is good at catching empty mandatory fields, vague wording, content that drifted from the 1‑click example, and similar issues a human auditor would also flag. It is not a replacement for the certification audit itself. Every recommendation is a suggestion you can accept, edit or dismiss. On the next run the previous recommendations are passed back in, so the model marks what is still open, what is fixed and what is new.

Question 14

What does AuditMagic check on each object?

Accepted Answer

Each resource type has its own checklist: documents are checked for a clear scope and non-placeholder content, risks for a damage category, probability and treatment, tasks for a meaningful title, assets for asset type and protection levels, and so on. If the resource came from a 1‑click example, AuditMagic also compares the current content to the example pattern. Previous recommendations on the same resource are passed in so the model can mark them as still open, fixed or new on the next run.

Question 15

How often does it run?

Accepted Answer

Two levels. Per object: every time you save a record, AuditMagic re-checks it and updates the recommendations on that record - instantly, in the background. Per week: a full audit runs automatically every Monday at 03:00 and lands as a fresh report with a summary, a rating and a sorted recommendation list. You can also trigger a full audit on demand from the cockpit, for example before a vendor call or right after you push a batch of changes.

Question 16

Is AuditMagic included in every plan?

Accepted Answer

Yes. AuditMagic is part of every Valiido plan - both Plus and Pro. No extra fee, no per-run charge, no add-on. Per-object recommendations and the weekly full audit are included from day one.

Question 17

Do I need to be a compliance expert to use Valiido?

Accepted Answer

No. Valiido is written for first-time ISMS owners. Every chapter starts with a short Overview in plain English, expands the norm only where it matters, and ends with a concrete Todo list. If you can follow the steps, you can run the project.

Question 18

How long does the full path to a passed audit take?

Accepted Answer

Most small and mid-sized teams reach a passed audit within 10 to 14 weeks of focused work. A single chapter is typically a single sitting; the longer ones (risk assessment, continuity) break into sub-tasks you can split across the team.

Question 19

What if my organisation does things differently from the examples?

Accepted Answer

Every example is pre-filled and ready to adapt to your organisation. Valiido tells you what to tweak, who to involve, and what to approve. The wording stays yours.

Question 20

Will my auditor accept the evidence Valiido produces?

Accepted Answer

98.7% of certifications run on Valiido pass on first attempt. Every task references the controls it satisfies and every record carries those references into the audit, so your auditor walks the same path you walked.

Question 21

Can I get help when I need it?

Accepted Answer

Yes. Every plan includes unlimited support by email and chat. Pro additionally includes an Expert Pre-Audit Review where a human expert reviews five of your documents before the audit.

AuditMagic checks your ISMS. Automatically.

Recommendation on the object. Audit report on Monday.

Recommendations delivered directly

Full report every Monday

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What you get every Monday morning.

Reads every object, not just samples

Three layers in one pass

Three ratings, no jargon

Ordered, not piled

Knows what changed

Runs on its own, weekly

Common questions about AuditMagic and Valiido

What an ISMS usually costs.

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